ICT 108 Operating Systems I

Credits: 3

Course Content:
This course will introduce students to the basic concepts of a computer's operating system. The course will spend time on the installation and configuration of several Windows operating systems. Students will also be introduced to how to modify as well as optimize their Windows environment.

Course Format:

  • Approximately 45 hours to complete and scheduled over a 15-week period
  • This course is delivered online as part of the Computer Support Technician program delivered through BC Campus. It is delivered in an online format comprising a mix of synchronous and asynchronous delivery. This will include online class meetings as well as students covering material at their own time. As this is an on-line course, attendance requires participation in the course, not time in a classroom. However, students must ensure that they complete their required participation in online discussions and other similar assignments.

Course Prerequisites:
Acceptance into the Information and Communications Technology Program.

Transfer Credits:
For current information and details on transfer credit for this and other courses, check the BC Transfer web site at http://bctransferguide.ca/.

Learning Outcomes:
Upon successful completion of the course, students will be able to:

  • use the basic operating system commands and interfaces that will allow them to efficiently manage the information they create and store on their computers.
  • use the more advanced features of these systems that will allow them to customize and optimize their computers plus prevent disasters
  • utilize problem solving skills that correct some of the most common problems people experience using computers in an enterprise environment.

Required Materials/Texts:
Text: A+ Guide to Software: Managing, Maintaining and Troubleshooting, 9th Edition. Andrews, Jean. (Boston: Course Technology, 2017). ISBN: 978-1-305-26650-6.
Computer: Students will be required as part of the assignments and journal exercises to make major configuration changes to their computer. It is recommended that students have a second computer that can be used for these purposes. The computer must be of recent make and have a recent Windows operating system installed. Please note that a Home version of these will not fulfill all the requirements for the course.
Headphones/Microphone: Participation in the class meetings will require students to have a headphone and microphone headset. These can be purchased at most computer supplies stores.

Evaluation Profile:
There will be 8 assignments, each worth 5% for a total of 40% of your final mark. These assignments will be related to operating systems but may deal with material not covered in the weekly classes. Students are expected to complete and submit assignments on or before stated deadlines. Late assignments will be accepted without penalty only in exceptional circumstances and only where prior arrangements have been made with the instructor. Late labs not pre-arranged with the instructor will not be accepted and a value of zero will be assigned.

Journal: 20%. Students will be required to maintain a technical journal of your practical exercises during the course. This is to be submitted twice over the course, each submission being worth 10%.

Final Exam: 40%. It is to the student's benefit to hand in all course assignments. Very few students are successful in passing a course by relying on getting an excellent mark on the final exam to compensate for missed quizzes and assignments. Due to the amount of material to be covered, no re-tests will be allowed. Writing of the final exam is mandatory.

The purpose of the combined components of the course evaluation is to assess the students' abilities in meeting the course learning outcomes. These are based upon the practical nature of the course and are experiential in nature.

Journal 20%
Final Exam
TOTAL 100%

Grading Profile:
Percentage grades will be converted to letter grades at the home institution.


Unit Topics
1 Introducing Windows operating systems.
2 Installing Windows.
3 Maintaining Windows.
4 Optimizing Windows.
5 Troubleshooting Windows and applications.
6 Troubleshooting Windows start-up problems.
7 Connecting to and setting up a network.
8 Mobile devices.
9 Windows resources on a network.
10 Security strategies.
11 Virtualization and other operating systems.

Operational Details:

College Policies: Academic Appeals (including appeal of final grades), Student Conduct, Cheating and Plagiarism, Academic Probation and other educational issues are those of the student's home institution.
Attendance: As this is an on-line course, attendance requires participation in the course, not time in a classroom. However, students must ensure that they complete their required participation in online discussions and other similar assignments.
Missed Exams: Quizzes and periodic tests must be written when scheduled for the class. This policy may be modified should the student submit written documentation, acceptable to the department, supporting a valid reason for missing the quiz or test (i.e. family or personal emergency, etc.).
Late Assignments: Late assignments will not be marked without the student having made prior arrangements with the instructor.
Cheating/Plagiarism: Plagiarism is the presentation of another person's words, ideas, interpretations, insights, or order of points as one's own. All work submitted must be the student's own words and content, and not written by a tutor or friend. If external sources are used for an essay or assignment, they must be documented to avoid plagiarism.
Plagiarism Guidelines The instructor will advise the student in writing if plagiarism is suspected; a copy of this letter should be sent to the coordinator at the registering college; this should be done in a timely manner.
If a student in Network Infrastructure commits plagiarism, the policy of the registering college prevails.